If things get tough, it’s important to know where to turn.

We have trained counsellors who will listen confidentially and without judgement. They can also refer you to specialist external resources if needed.

Counselling offers you a safe, confidential space to talk about your life and anything confusing, painful or uncomfortable. Academy counselling sessions encourage you to conceptualise problems in new ways, gain a better understanding of difficulties you may be facing and develop emotional and psychological strength.

Initial enquiry

If you need to contact us please email:



If you have been directed or referred to individual counsellors within the team please find below a list of our counsellors, and their availability, should you want to contact them:

Gabriella Flatt



  • Monday (9am - 5pm)
  • Wednesday (9am - 5pm)

Email: gflatt@ram.ac.uk

Anita Gould – Senior Psychological Therapist


  • Monday (9am - 5pm)
  • Tuesday (9am - 5pm)
  • Wednesday (9am - 5pm)
  • Thursday (9am - 5pm)

Email: agould@ram.ac.uk

Sujaree Kuenghakit – Counsellor (Monday) / Senior Psychological therapist (Friday cover)


  • Monday (9am - 5pm)
  • Friday (9am - 5pm)

Email: skuenghakit@ram.ac.uk

Emel Mehmet – Counsellor


  • Monday (9am - 5pm)
  • Wednesday (9am - 5pm)

Email: emehmet@ram.ac.uk

Martina Jean-Jacques – Counsellor


  • Monday (9am - 5pm)
  • Tuesday (9am - 5pm)

Email: mjacques@ram.ac.uk

We also have Mental Health First Aiders you can talk to, and a new RAMFAM buddy system organised by the Students’ Union – find out more on the Students' Union web pages.

Struggling to cope?

If you’re feeling helpless and overwhelmed or are having suicidal thoughts, it’s important to talk to someone. Help is always on hand.

During study/work hours:

  • Contact the Academy Counselling Service on 020 7873 7303 (9am to 5pm) or Counsellor@ram.ac.uk
  • Talk to someone you trust – let family or friends know how you are feeling
  • Speak to your Head of Year or Tutor
  • Call your GP and ask for an emergency appointment

Outside of study/work hours:

There are free helplines, some of which are open 24 hours a day, every day.

1. London Nightline

Confidential listening support and advice service for students, run by students. Available 6pm-8am every night in term time.
Tel: 020 7631 0101; nightline.org.uk

2. Samaritans

Available day or night, 365 days a year, to listen without judgement or pressure.
Freephone Helpline: 116 123 (from any phone, free of charge); samaritans.org

3. HOPEline

Confidential support and advice for people under 35 with thoughts of suicide. Open 9am-10pm on weekdays; 2pm-10pm on weekends and bank holidays.
Tel: 0800 068 4141 (free from land lines); papyrus-uk.org

What to do in an emergency

If you or someone you know is in urgent need of help, call 999 or go to Accident and Emergency (A&E). The nearest A&E departments to the Academy are at UCLH (235 Euston Road) and St Mary’s Hospital (Praed Street).

There is a Mental Health Crisis Assessment Service at St Pancras Hospital, 4 St Pancras Way, NW1 0PE.

Key phone numbers

  • Dial 111 for emergency medical advice and information, including 24/7 access to mental health care, advice and support
  • Dial 999 for emergency services
  • Call the Rape Crisis national freephone helpline on 0808 802 9999
  • Call the police on 101
  • Call the 24/7 Camden & Islington (C&I) mental health crisis line on 020 3317 6333