Policies and Procedures

Human Resources

The HR Department is responsible for all aspects of staffing, from recruiting vacant posts to maintaining policies and procedures in relation to new legislation. It is the first point of contact for any employment related queries. The department produces the Academy’s Policies and Procedures, and publishes the pay and grading structures.

Environmental policy

The Academy seeks to conduct its operations in a manner that is environmentally and financially sustainable, that is, in a way that will meet ‘the needs of the present without compromising the ability of future generations to meet their own needs’. Read our environmental policy here, our biodiversity policy here, our utilities policy here and our transport policy here.

Admissions Policies

The Academy operates robust, fair and transparent procedures for application and admission to its programmes of study, which can be accessed as follows:
Admissions Policy

Quality Assurance

The Academy’s Quality Assurance Procedures outline the principles, procedures and processes involved in our quality assurance and enhancement activities. These procedures are monitored annually to ensure they remain appropriate and robust for a small specialist institution. Information on our Institutional review on quality assurance can be found here.

Tier 4 students: working during your studies

The Home Office permits Tier 4 students to work during their studies but state in their Tier 4 Policy Guidance:

'The main purpose of the Tier 4 visa route is for you to come to the UK to study. Where you are permitted to work, the intention is that this should be to supplement your income whilst studying (which in most cases we expect this to be taking a part-time role for an established business/organisation)..or as part of a work placement provided it is an intergral and assessed part of your course.'

Some information for students on Tier 4 visas who wish to work during their studies, or who have bursary hours to use can be found here.

Tier 4 students: work placements

Tier 4 students are not permitted to undertake any work as an entertainer, including paid and unpaid performance work, unless it has been arranged through the Academy and is an assessed part of their course. Information on how the Academy can facilitate external performance opportunities for Tier 4 students can be found here in the Tier 4 Student Work Placement Policy.

Full Regulations

The Academy’s Regulations comprise the General, Academic, Examination, Special Circumstances, Programme, Research Degrees, Library, Student Disciplinary and Appeals and Complaints regulations. They are updated on an annual basis to ensure that they remain fit for purpose as a key tool in maintaining academic governance and standards. The Regulations 2019–20 were approved by Academic Board on 2 July 2019.

Returning students – as well as new students – should familiarise themselves with the current version of the Regulations to ensure that they understand the implications of any changes that have taken place since the last academic year. The Academy’s Examination Procedures contain operational guidance and information for students, staff and specialist external assessors on all aspects of practical and written assessment.

Attendance Monitoring

The Academy employs robust monitoring procedures to ensure that students attend and engage with all aspects of their programmes of study. These procedures can be found here.

Student Protection Plan

As part of the Academy’s ongoing registration with the Office for Students, the Student Protection Plan is in place for the period 2019-20.

Student Data and records management

The Academy collects and discloses student data as permitted or required by law to a range of external organisations, including the following:

  • The Higher Education Statistics Agency (HESA); further information about the uses for which HESA processes personal data can be found via the HESA Student Collection Notice
  • Your contact details may also be passed to Ipsos Mori for the purpose of administering the National Student Survey (NSS) 
  • Statements of student status will be provided on request to Council Tax Registration Officers and Banks
  • To the Student Loans Company (SLC)
  • To the Office for Students (OfS)
  • To UK Visas and Immigration (UKVI)
  • To the Office of the Independent Adjudicator for Higher Education (OIAHE) in the event of a student complaint
  • To IFF Research for the administration of the Destination of Leavers from Higher Education survey (DLHE). Further information about the use of student data for DLHE can be found via the HESA DLHE Collection Notice
  • To IFF Research for the administration of the Destination of Leavers from Higher Education Longitudinal survey (LDLHE). Further information about the use of student data for DLHE can be found via the HESA DLHE Collection Notice

The Student Records Retention policy can be found here.

If you have any questions about how the Academy handles student data, please contact the Academic Registrar, Catherine Jury: c.j


Risk Management

The Academy has developed a risk management strategy to ensure that it achieves its strategic aims within a system of internal controls. The strategy explains the Academy’s underlying approach to risk management and documents the role of the Governing Body and the Senior Management Team.

A copy of the strategy is available here.


The Academy has a dedicated team managing the response the COVID-19 pandemic and we will always adhere to current government guidelines.  The Business Continuity Group has produced a risk assessment which records additions or enhancements to existing risk management controls required to prevent the spread of COVID-19.  

COVID-19 Risk Assessment document

Notice and Take Down Policy

It is the policy of the Royal Academy of Music to immediately suspend access to content that is subject to complaint while that complaint is verified. This is also in accordance with the Electronic Communications Act 2000 and EU Copyright Directive 2001. Although all efforts have been made to ensure that material that infringes the law will not be present on the Royal Academy of Music’s website, the risk cannot be entirely eliminated. A variety of measures have been taken to minimise and manage risk as outlined in the Academy’s Notice and Take Down Policy.

In the event that you are the owner of the copyright in any of the material on this website and do not consent to the use of your material in accordance with the terms and conditions of use of this website, please contact us and we will withdraw your material from our website forthwith on receipt of your written objection and proof of ownership. In order to process your complaint, please provide the information required using the following template Take Down Notice Template.

Freedom of Speech

Freedom of Speech Policy

Modern Slavery and Human Trafficking Statement

Modern Slavery and Human Trafficking Statement