Box office
Bach Cantatas performances are on sale now from www.ram.ac.uk/bach.
General booking is now open for all Summer events apart from our Musical Theatre shows.
Book online, call our Box Office on 020 7873 7300 or visit us in person between 10am–12pm and 2–4pm.
The two Musical Theatre shows (Promises, Promises and The Pajama Game) will open for booking at 10am on Monday 14th May.
You can download a PDF of Summer term events here or turn the pages of our online version.
How to book
Online: Through our online box office at any time.
By telephone: Call 020 7873 7300 from 10am–12noon and 2–4pm on weekdays during term time.
In person: The Box Office is located in the Academy’s main entrance hall. The Box Office is open 10am–12noon and 2–4pm on weekdays during term time and from 45 minutes before any ticketed event (one hour before Bach Cantatas concerts)
Free Events: For free events that are not ticketed, it is not necessary to pre-book unless otherwise stated in the individual event listings. To ensure fair access for all tickets, free ticketed events are often limited to two per person. Free ticketed events cannot currently be booked through the online box office.
Concessions: For most of our ticketed events we are able to offer a concessionary rate to OAPs, under 16s, students, Job Seekers Allowance recipients and those who are Registered Disabled.
Payment: You can pay by Maestro, Mastercard or Visa, and if booking in person you can also pay by cash or cheque (made payable to ‘Royal Academy of Music’).
Booking fees: A charge of £1 per transaction is applicable to all bookings paid for by card.
Posting tickets: Tickets for all events booked by phone will be posted unless otherwise agreed at the time of booking. Tickets booked online can be posted to you within two to five working days of sale when you reply to your booking confirmation email with “Post” in the subject line. When booking within five working days of the performance, tickets will held at the Box Office for collection.
Ticket Collection: Pre-booked tickets can be collected from the Box Office at any time 10am–12pm and 2–4 pm on weekdays during term time. If you are unable to collect your tickets during these times, please ensure that you arrive in good time. The Box Office will be open prior to the event (usually 45 minutes before the start of any ticketed event, or 1 hour before Bach Cantatas concerts).
Disabled Visitors & Access Guides: Where possible, please book ahead for concerts at the Academy via the Box Office if you have any specific seating requirements and we will endeavour to accommodate you. Please see our Access Guide for more details on accessibility to various venues at the Academy.
Group Bookings: For especially popular events (e.g. operas, Musical Theatre performances and Bach Cantatas concerts) we are generally unable to take group bookings unless all tickets are paid for up front. Group bookings cannot be made for any free ticketed event for which a ‘two tickets per person’ restriction is applied. For other performances, group bookings may be accepted at the management’s discretion.
Eating and Drinking: On Monday to Friday during term time the Academy’s canteen is open until 6pm and provides hot and cold food and soft drinks. Pre-performance and interval drinks are available from the Academy’s bar, which is open weekday evenings in term time, from 5pm.
Marylebone High Street: Opposite the Academy, the High Street has a large choice of restaurants, cafés, pubs and supermarkets for outside of the Academy’s catering hours.
Cloakroom: We regret the Academy does not have cloakroom facilities and advise that patrons try to avoid bringing luggage and large bags to concerts and events where possible.
To enjoy future performances and find out about up and coming events, you can sign up here to receive the Academy’s free Diary of Events each term. Alternatively, you can download a diary or turn the pages online — see the top of this page for details — or pick up a copy from the Academy’s entrance hall.
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Returns: Tickets for Academy events are non transferable and cannot be exchanged or refunded except where the event is cancelled. If an event is fully booked and there is still high demand for tickets, tickets may be accepted for resale, however this is at the management's discretion and an administration fee of £1 per ticket may be applied.
Lost Tickets: If you have mislaid your tickets, or if they have been posted out to you but have not arrived, we are able to provide you with duplicate tickets for collection on the day of the performance. Please advise us of this in advance if possible.
Latecomers: If you arrive late for a performance you will not be admitted until a suitable pause, depending on the works being performed, however late admission cannot be guaranteed. For Duke’s Hall concerts the Academy does have a show-relay into the Entrance Hall and to a seated area where latecomers can wait to be admitted.
Event Alterations: The programme and/or performers may be subject to change. We will endeavor to notify you by email, post or telephone if there is a major change to a performance you have booked for, provided that sufficient contact details have been given at the time of booking.
Other events: This information refers to the Academy’s own events taking place at the Royal Academy of Music. For Academy events at external venues, or events taking place at the Academy which are organised by external promoters, please see the individual event listings for booking details.
