We can't wait to welcome you to the Academy.

Please note booking is essential for all events.

Your Visit

Tickets

Please remember that all events now require tickets and you must present your e-ticket to a steward either on your mobile device or by printing out your e-ticket in advance. When you placed your booking you will have received a confirmation email containing your e-ticket(s) as an attachment.

When to arrive

Please do not arrive any sooner than 30 minutes before advertised start time when stewards will be ready to welcome you and direct you to the venue. Please have your e-ticket to hand.

Eating and drinking

On Monday to Friday during term time, the Academy’s canteen is open until 6pm for hot and cold food and soft drinks.

Pre-performance and interval drinks are available from the Academy’s bar, which is open on weekday evenings in term time, from 5pm.

Cloakroom

We regret the Academy does not have cloakroom facilities. Where possible, please do not bring luggage and large bags to concerts and events.

Photography and recordings

Please be aware that many of our events are filmed and/or photographed for the Academy’s archive and promotional purposes.

No unauthorised photography or recording is permitted.

See our privacy policy for more information.

Covid-19

Our priority is providing as safe an environment as possible at the Academy and making sure you enjoy your visit.

Do not attend if you have tested positive for or are showing symptoms of Covid-19. Please email boxoffice@ram.ac.uk and you will be offered a credit note for a future performance.

We reserve the right to change or amend our conditions of entry in accordance with government advice at the time of entry.