Job vacancies

Learning Technologist
Part-time 21 hours per week
Salary range: £33,282 - £38,894 pro rata per annum inclusive of London Allowance
Reference: 19/027

The Royal Academy of Music is a stimulating and friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent’s Park, we have been training musicians to the highest professional standards since our foundation in 1822.  Many of the world’s leading musicians and performers studied with us and we are firmly focussed on developing tomorrow’s musical leaders in a number of disciplines including classical, jazz, and musical theatre.

We are currently looking for a Learning Technologist to join the Academy’s ICT team. You will act as the lead administrator for the Academy’s student record system (Quercus) and the Virtual Learning Environment (Blackboard Learn), providing an enthusiastic and proactive contribution to the design and maintenance of the systems. You will be the primary point of contact for answering questions and training Academy staff on the systems. You will also play a vital role in supporting improvement projects and with supporting users of the systems.

To be successful in this role, you will possess excellent communication and interpersonal skills with the ability to communicate effectively with technical and non-technical individuals along with the ability to work independently and within a team. You will have previous experience of providing support and training users along with proven experience of administering VLE and other applications. A positive, customer focussed attitude is essential and an interest in music and a commitment to enhancing the student experience would be advantageous.

Completed applications must be received by 10am, Tuesday 23 July 2019. 

Interviews are expected to be held on Wednesday 31 July 2019.

Enquiries or applications from recruitment agencies will not be accepted.

The Academy is committed to promoting the welfare and safeguarding of all students.

Covering letter, which outlines the recruitment process
Job Description and Person Specification
Application Form
Equality Monitoring Form
Privacy Statement for Employees, Workers and Job Applicants

Box Office Services Administrator
Full-time 35 hours per week, Monday to Friday 
Salary range: £23,766 – £27,239 inclusive per annum 
Reference: 19/033

The Royal Academy of Music is a stimulating and friendly environment with a diverse mix of students and staff from over 50 countries.  Based in central London adjacent to Regent’s Park, we have been training musicians to the highest professional standards since our foundation in 1822.  Many of the world’s leading musicians and performers studied with us and we are firmly focused on developing tomorrow’s musical leaders in a number of disciplines including classical, jazz, and musical theatre.

We are seeking an organised and efficient Box Office Services Administrator to join our busy General Office. This is an exciting opportunity to be part of our Box Office team for providing a professional and efficient service to our customers and visitors. You will be responsible for the day-to-day running of our busy and active Box Office, processing ticket sales and for ensuring all our Patrons and VIPs are provided with excellent customer service. You will also act as the super-user and main point of contact for enquiries relating to ticketing software and train members of staff on the system when required.

To be successful in this role you will need to have excellent organisational skills and the ability to show initiative in a fast passed environment. You should also have demonstrable experience of providing an excellent customer service and have had previous experience of working with a wide range of patrons and customers. Previous experience in a front-line customer service position and a current knowledge of the wider arts scene in London would be desirable. 

Completed applications must be received by 10am, Friday 19 July 2019. 

Interviews are expected to be held week commencing 29 July 2019.

Enquiries or applications from recruitment agencies will not be accepted.

The Academy is committed to promoting the welfare and safeguarding of all students.

Covering letter, which outlines the recruitment process
Job Description and Person Specification
Application Form
Equality Monitoring Form
Privacy Statement for Employees, Workers and Job Applicants

House Porter
Full-time 34 hours per week (6 hours Monday to Friday plus 4 hours Sunday) 
Salary: £20,751 inclusive per annum 
Reference: 19/035

The Royal Academy of Music is a stimulating and friendly environment with a diverse mix of students and staff from over 50 countries.  Based in central London adjacent to Regent’s Park, we have been training musicians to the highest professional standards since our foundation in 1822.  Many of the world’s leading musicians and performers studied with us and we are firmly focused on developing tomorrow’s musical leaders in a number of disciplines including classical, jazz, and musical theatre.

We currently have an opportunity for a House Porter within our Estates Department. You will be responsible for assisting with the lifting and manual handling of goods and instruments, room set up, and maintain excellent standards of cleanliness at Academy buildings during the day.

The ideal candidate will have experience of maintaining high standards of cleanliness and knowledge of hotel-level housekeeping standards, bed-making regimes and room cleaning requirements. You will also have excellent communication skills and have a strong ability to work in a team and individual on your own. Recent experience in a similar role will be valuable as well as experience of carrying out manual handling tasks and working at medium heights on ladders.

Completed applications must be received by 10am on Tuesday 30 July 2019.

Interviews are expected to be held on Wednesday 7 August 2019.

Enquiries or applications from recruitment agencies will not be accepted.

The Academy is committed to promoting the welfare and safeguarding of all students.

Covering letter, which outlines the recruitment process
Job Description and Person Specification
Application Form
Equality Monitoring Form
Privacy Statement for Employees, Workers and Job Applicants

The Academy values diversity and welcomes your application.

disability confident employer

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